What Is Bank WiFi?
Bank WiFi is a managed Guest WiFi solution designed to provide Internet access for customers and visitors in bank branches and other customer-facing banking locations.
A captive portal controls the Guest WiFi login experience and can apply branding, authentication requirements, Internet access policies, surveys and selected customer communication.
Bank WiFi
Bank WiFi helps banks provide controlled Guest WiFi access for customers and visitors while centrally managing the WiFi experience across branch locations.
Create branded Splash Pages, define Internet access policies and provide convenient connectivity while customers wait for banking services.
Bank WiFi can also be used to present useful information, promote relevant bank services, collect customer feedback and measure Guest WiFi activity across different locations.
For banks with multiple branches, each location can use its own branding, Internet settings and campaigns while remaining centrally managed.
Bank WiFi Features
How Bank WiFi WorksÂ
When a customer connects to the Guest WiFi network, a branded Bank Splash Page opens automatically on the device.
The bank can choose the appropriate login method and define the information or consent required before Internet access is provided. Free Access and other available authentication methods can be configured according to the requirements of each location.
After login, customers can be redirected to a selected website, digital banking page, current promotion or other relevant destination.
Internet Plans control session duration, available data, download and upload speeds and other access limits, helping administrators manage Guest WiFi usage consistently.
Different branches can use separate Splash Pages and access settings while being managed from the same platform.
Engage Customers During Their Branch Visit
Bank WiFi creates an additional communication channel while customers are already inside the branch.
Use the Splash Page and Welcome Page to present information about banking services, mobile banking, current offers or other relevant content.
Marketing Campaigns can display image or video content when appropriate, while different campaigns can be assigned to different WiFi Locations.
Customer Surveys can be used to collect feedback about the branch experience, and automation can trigger follow-up communication when configured.
WiFi statistics provide administrators with insight into Guest WiFi usage and activity across individual branch locations.
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