Customer Survey
Collect guest data, opinions and reviews
Customer Survey
Collect guest data, opinions and reviews
![ind-brands-gray-11](https://starthotspot.com/wp-content/uploads/2022/12/ind-brands-gray-11.jpg)
![ind-brands-gray-3](https://starthotspot.com/wp-content/uploads/2017/11/ind-brands-gray-3.jpg)
Customer Survey
Customer survey is a great tool for collecting guest data, opinions and reviews.
It provides valuable information which can be used for marketing purposes and improving your service.
A Survey is a questionnaire given to your customers to gather opinions.
If you want to know how good you are at doing your business, the best way is to ask your customers.
![3-splash-templates-survey](https://starthotspot.com/wp-content/uploads/2017/11/3-splash-templates-survey.png)
![restaurant-survey-new](https://starthotspot.com/wp-content/uploads/2017/11/restaurant-survey-new.jpg)
WiFi Surveys
Your WiFi is the perfect channel to collect customer surveys. Advantages over classic check-out survey include:
- Guest can choose suitable time to complete it
- Resolve complaints that may not be told until checkout, when it’s too late
- All data is consolidated into readable reports without paperwork
- Follow up easily and ask guests to post reviews to TripAdvisor or Booking.com
An innovative pro-active approach to collect customer surveys
Survey system collects guest opinions through your WiFi
Higher response rate than the industry standard
Real-time survey feedback helps staff resolve complaints
Integrate survey into splash page
Start Hotspot Survey blends into login screen so you can easily implement various types of logins:
– free access with a questionnaire
– username/password login with satisfaction questions
– review for hotel departments with rating stars
Splash page can be customized with logo, background and colors.
![new-splash-news-9perspective-web](https://starthotspot.com/wp-content/uploads/2020/05/new-splash-news-9perspective-web.png)
OUR CUSTOMERS
![ind-brands-wifi-1NEW](https://starthotspot.com/wp-content/uploads/2022/12/ind-brands-wifi-1NEW.jpg)