Hotel PMS Integration
Connect Guest WiFi With Your Property Management System
What Is Hotel PMS Integration?
Hotel PMS Integration connects Guest WiFi with a hotel’s Property Management System so guest access can be validated using information already available in the PMS.
Instead of creating separate WiFi credentials at reception, supported integrations can allow checked-in guests to authenticate using their room details.
Depending on the connected PMS and configuration, WiFi Hotspot can provide complimentary access, apply different Internet Plans, offer premium paid WiFi and post supported charges directly to the guest room.
This helps automate Guest WiFi access while reducing repetitive reception tasks and keeping Internet services connected with the hotel’s existing guest management workflow.
Post Charges to the Guest Room – PMS
Automate Guest Authentication and WiFi Billing
Instead of manually creating WiFi accounts or issuing vouchers, guests can authenticate using their room number and personal details supported by the connected PMS.
WiFi Hotspot validates the guest information with the hotel Property Management System before Internet access is granted.
Depending on the configured PMS integration, the hotel can provide complimentary WiFi or allow guests to select a paid Internet Plan. When room charging is supported, the selected WiFi service can be automatically posted to the guest room and recorded in the PMS.
Hotels can configure different access options for regular guests, loyalty members, VIP guests or other categories according to their Internet access policies.
Combine Free Hotel WiFi With Paid Faster Access
Offer Complimentary WiFi With Optional Premium Plans
Hotels can provide complimentary Internet access while giving guests the option to upgrade when they need higher speeds, more data or longer access.
WiFi Hotspot Internet Plans let administrators define:
- Session duration
- Download and upload speed
- Data allowance
- Number of logins
- Number of connected devices
- Account expiration
- Time-based access rules
A basic Internet Plan can be provided free of charge, while premium plans can offer higher bandwidth or additional usage.
When PMS room charging is supported, guests can select an available paid plan and have the charge added directly to their room account.
This provides flexibility for both casual users who only need basic Internet access and guests who require higher-performance connectivity for work, video calls or other bandwidth-intensive activities.
Supported Hotel PMS interfaces:
Oracle Opera PMS and Fidelio Suite8 PMS (IFC Part Number 5009-313)
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